Our aim is to help you to achieve the very best the market will pay without charging you the earth for doing so - and then to help see the process smoothly through to completion in a timely way.
I want to thank Gareth for all the time, effort and hard work he put into the sale of my property, 13 Tilehurst Rd. Having first met Gareth via a different company than The Flatman Partnership, he quickly proved to work in a transparent and efficient way. Once he moved to The Flatman Partnership, I chose to transfer my business across with him as I felt a high level of trust for his way of working and wanted to ensure that our working relationship would continue.
Throughout, Gareth has operated to the highest standard possible, always keeping me informed of where in the process the sale was and always ready and willing to answer any queries I raised along the way.
It has been an absolute pleasure to work with him and I recommended him and the Flatman Partnership without hesitation to an acquaintance and her partner who were selling their properties.
I wanted to drop you a line to thank you, and Michael, for your efforts on my recent flat sale (Flat 2, 34 Lorne Street.)
Once I decided to sell my flat, I called you in to offer me a valuation, and, I was impressed with your view on my flats potential. Other agents did not share my thoughts on the flats appeal and worth. You rightly identified my flats value, and, once instructed, quickly progressed through successful viewings and marketing to achieve me a full asking price offer, which completed perfectly.
Thanks for your help.
Estate agents are a much maligned profession and buying a house is a stressful experience. Particularly in Reading it is difficult to find the right house at the right price and in the right location.
Having dealt with seemingly many estate agents and viewed houses which had no relationship to the details provided, we were beginning to despair.
The Flatman partnership however provided us with a different service. Honest, straight and genuinely helpful they went the extra mile in terms of giving a personal service and being prepared to sort out problems and patiently dealing with our numerous concerns.
I have no hesitation in recommending this agency to anyone trying to find accommodation in Reading.
Initially, as you know, we engaged 3 potential agents to value the property that we intended to sell after 5 years of ownership. The meetings with the two alternatives to Flatmans proceeded as expected. representative arrived, sniffed around the property a little and then told us flat what their proposed price would be if they were to take the property to market on our behalf. However, Flatmans arrived with a distinctly different approach. From the outset the sentiment of the meeting with you felt more open and sincere, more like you wanted our business. I was also impressed very much by the intelligence that you shared with us on local prices and what the percentage price increases in the area had been over the last 5 years. To me this sort of open due diligence as a component of how we arrived at an asking price added to the credibility and the integrity of using Flatmans to offer the flat to the housing market.
The process from there on in was managed in a solid way. After an initial wobble on ensuring that we did receive information from representatives of Flatmans in a timely and consistent way, and an honest and direct conversation, the period of viewings to an offer was managed with an excellent balance of professionalism and personal touch.
There were some peculiarities to the sale towards the end which, to myself and fiancé, were the test of the relationship that we Flatmans has worked to build with us. I am very very enthusiastic when I say that Justin in particular was the benchmark of professionalism at this sensitive stage.
If we had chosen one of the "big names" and gone through this without experiencing the approach that Flatmans take to doing business I have to say that I suspect I would now have reason to think what most do about estate agents; arrogant, insensitive and no attention when it comes to detail. I don't think this of Flatmans, in fact, quite the opposite. I am glad that we followed our instincts and made the decision that we did to sell our property. Thank you to all of the team, particularly you Justin.
Re: The Sale of our Parent's property – Thanks for your help
On behalf of myself and my brothers and sister, please accept our sincere thanks for the help and support that you have given us over the last year.
As you are well aware, the sale of our parents property was fraught with difficulty due to a Land Registry problem with the actual boundaries of the property. This caused several month's delay to what should have been a straight forward sale.
You and your team should be commended for the diligence and care that you have taken to ensure that all parties to the sale were kept fully up to date with developments on both our side and the buyer's side of the transaction. Although you have many clients, every time we have called or written, you have treated us as if we were your only client and have done everything possible to make a difficult situation bearable.
We now look forward to completion on 2nd October 2007
Thank you again.
We will firmly recommend your company to anyone who is considering buying or selling a property. Your service is second to none!!!!
Thanks so much for all your help and patience with selling my house. A bit of a marathon run but we got there in the end and all without loosing our cool, temper or profit!!
Well done and thanks again
Thanks so much for all your help with our purchase. We love the house and are so pleased that with your help and proactive action we could buy it without sharing the equity.
We will certainly come back to you in the future and recommend you to friends and professional acquaintances.
I will certainly not use the same solicitor who for the past two weeks has ignored all my calls and only responded to emails when I have sent automated requests. He has even undercharged us by £100 so he can't even add up!
Thanks again and best wishes for the future.
Following the successful conclusion to the sale of part of my mother's garden for development, I should like to take this opportunity to thank you and your company for your help in achieving this.
I remember you saying, before you took the property on as agent, that selling land was not like selling a house How right you were! Without your personal help - informed, patient and good humoured - and that of the excellent specialists you were able to draw on, both legal and planning, I doubt whether we would have achieved the result we did. This especially in light of what proved to be a complex and frustrating affair.
My heartfelt thanks to you all and my best wishes to your company for the future.