Our aim is to help you to achieve the very best the market will pay without charging you the earth for doing so - and then to help see the process smoothly through to completion in a timely way.
Bloody excellent service all round. The flatman team are on the ball, any problem is there problem. I can highly recommend them.
i needed to move very quickly and everyone i dealt with was very helpful and pulled out all the stops to ensure everything went through on time.they couldn't have been any nicer!
Extremely diligent and competent asset manager, who keeps good relationships with tenants and always looks out for the clients best interests.
I found Helen to be very professional, friendly and efficient when I was dealing with her on letting my property in Langley.
Despite very tight timescales she sent me a copy of a draft agreement in advance so I have a chance to go through with its contents.
Check-in and inventory processes were organised in a professional manner.
Helen was very communicative and prompt when things shifted from letting to managed service. She was very quick to follow up issues with new tenants, discussing new arrangements with myself first before confirming with them. This is a good approach as it makes sure the agent is clear on landlord's requirements before negotiates anything with the tenant. This way she managed to resolve issues quickly and stress free.
Finally, Helen is very considerate and courteous at times. For example; due to my mobility issue she brought the contract paperwork in my car so I can sign it there.....THANK YOU HELEN !
Helen has been fantastic help so far. We had an issue with ongoing alarms in the house and Helen coordinated with myself and the landlord as best as she could. The issue still has not been fixed as the alarm is still missing (although I feel this issue lies more with the landlord). Other smaller issues which have been stated have not been resolved, I was told my room would have a double mattress, we were told the shower head in the main bathroom would be fitted to the wall and we were told a bedroom blind would be fixed. None of the above have yet been resolved despite the landlord being aware.
Throughout the entire renting agreement myself and my partner has had Atesh has been nothing but helpful in every way possible. He has advised us and kept us updated throughout the entire process. Any issues reported have been addressed professionally and appropriately and for this we are especially grateful. Helen has also been especially helpful throughout the entire process. She was friendly and approachable when signing important paperwork and has always met our requests professionally and effectively.
Excellent friendly service with every request dealt with quickly and professionally. Good quality of knowledge when we viewed the property. Fair fees to pay.
We couldn't of asked for a better agent then helen. She was so polite and helpfully with everything, we had couple little problems but she was straight on it and had it sorted within a day which we appreciate