At The Flatman Partnership (Flatmans), we’re committed to protecting and respecting your privacy. This statement explains when and why we collect personal information, how we use it, how we store it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this statement and our privacy practices should be sent by email to firstname.lastname@example.org or write to us at 188 High Street, Langley, Berkshire, SL3 8LF
We are an estate and lettings agency with offices in Langley, Reading and Wokingham.
We provide services in buying, selling, renting or acquiring land and we work with partners who can assist with conveyancing, providing mortgages and numerous other issues relating to land and property, if requested.
Our registered address is The Flatman Partnership (South) Limited: Unit 3, Progress Business Centre, Whittle Parkway, Slough, Berkshire SL1 6DQ and our Company registration number is 06308954.
We obtain information about you when you register via our website, use an online property portal such as Rightmove and Zoopla, or contact us at one of our offices
The personal information we collect can include your name, address, contact details including your email address and phone number and information to confirm your identity.
If you are a tenant we also collect information to meet our legal obligation to confirm your right to live in the UK, and also details of your employment and earnings.
Our legal basis for collecting and processing this data is based on:
We may use your information to:
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We will not sell or rent your information to third parties or share your information with third parties for marketing purposes. We do share the information we collect with, but not limited to:
Please be reassured that we will not release your information to third parties unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We retain all data within the EU and do not transfer data outside the EU.
We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot truly guarantee the security of information transmitted over the Internet.
We will hold your personal information on our systems for as long as is necessary for the relevant activity.
You have rights over the information we hold about you and how we communicate with you.
If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: email@example.com or write to us at 188 High Street, Langley, Berkshire, SL3 8LF.
You have the right to ask for a copy of the information we hold about you and you can contact us to request this.